Privacy Policy
This Privacy Policy describes how thclight.com (the "Site" or "we") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or wish to file a complaint, please contact us by e-mail at support@thclight.com or by mail using the details provided below.
Personal Information We Collect
Personal information such as credit card numbers is collected appropriately through SSL technology. Our website does not collect users' personal information as its primary objective. We do not sell users' contact information. We do not use personal information or images of users for advertising purposes without their consent.
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products you view, the websites or search terms that referred you to the Site, and your interactions with the Site. This automatically collected information is referred to as "Device Information."
We collect device information using the following technologies:
– "Cookies" are data files stored on your device or computer and often contain a unique anonymous identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
– "Log files" track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
– "Web beacons," "tags," and "pixels" are electronic files used to record information about how you navigate the Site.
Additionally, when you make or attempt to make a purchase on the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as "Order Information."
When we speak of "personal information" in this privacy policy, we are referring to both Device Information and Order Information.
How Do We Use Your Personal Information?
We use the order information we collect to process orders placed on the Site (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
– Communicate with you;
– Screen our orders for potential risk or fraud;
– When consistent with the preferences you have shared with us, provide you with information or advertisements relating to our products or services.
We use the device information we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics on how our customers navigate and interact with the site, and to assess the success of our marketing and advertising campaigns).
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a "Do Not Track" signal from your browser.
Your Rights
If you reside in Europe, you have the right to access the personal information we hold about you and to request its rectification, update, or deletion. To exercise this right, please contact us using the details below.
Additionally, if you are a European resident, please note that we process your information to fulfill contracts we might have with you (for example, if you place an order through the Site), or to pursue our legitimate business interests listed above.
Data Retention
When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us by e-mail at support@thclight.com or by mail using the details provided below: support@thclight.com .
Processing of Personal Data
Personal data processed by Thclight is processed accurately and securely. At Thclight, you make your purchases in a secure, SSL-certified environment. The processing of personal data is carried out in accordance with the requirements of the Personal Data Protection Act (Wbp) and the General Data Protection Regulation (GDPR).
The collection and use of data are limited to what is necessary to provide the desired level of service or to prepare or execute contracts. To process and deliver an order via our online store, answer questions, and designate the winner of a promotion, we need your name, address, email address, phone number, and payment information. In the case of a business order, this information may also include your company name, VAT number, and password. Data you send us via e-mail, contact form, social media, instant messaging, or that you transmit to us when posting a review or participating in a contest, is also used for the processing of personal data.
Disclosure of Personal Data to Third Parties
Your data will only be communicated to third parties with your prior consent (except for legal obligations) and will in no case be sold. Your personal data will only be transmitted to third parties if it is necessary for the delivery of your order or for tax reasons.
In order to process your order, personal data is transmitted to delivery services, payment service providers, review platforms for online stores, hosting providers, and website developers.
This latter reason implies that administrative data (such as invoices containing personal data) are controlled by an administrative service. Administrative data of an online store must be kept for 7 years, which means that the retention period for personal data necessary for these purposes is also 7 years. Other personal data will not be kept longer than necessary. thclight has entered into a processing agreement with third parties excluding the processing of personal data obtained for its own purposes. thclight cannot guarantee that personal data will be processed by third parties in a reliable and secure manner. To learn more, you can consult the privacy statements of third parties on their websites before using them.
Cookies
Cookies are small text files saved on your computer by a page of the website. Thclight uses cookies to optimize the functionalities of certain pages of the site. They also serve to remember your settings and preferences, in order to offer you even better performance during your next visit.
A cookie is placed via our website from the American company Google, as part of the "Analytics" service.
We use this service to track and generate reports on how visitors use the website. Google may communicate this information to third parties if required by law or if third parties process this information on behalf of Google. We have no influence on this point, but we can direct you to Google's privacy statement. Information collected by Google is anonymized as much as possible. Your IP address is absolutely not communicated. Information is transferred and stored by Google on servers located in the United States.
Functional Cookies
Thclight primarily uses functional cookies. These cookies are necessary to provide you with the requested service. For example, functional cookies prevent you from having to log in again on every page of the website and remember forms filled out on the site.
Session Cookies
Thclight primarily uses functional cookies. These cookies are necessary to provide you with the requested service. For example, functional cookies prevent you from having to log in again on each page of the website and remember the forms you fill out on the site.
Permanent Cookies
Thclight also places cookies that remain on your computer for a longer period. Thanks to these permanent cookies, your computer is recognized during your next visit to the website. These cookies allow us to present the website most suited to your preferences. Since your preferences are predefined, you save time during your next visits and the experience is more pleasant. You can delete cookies from your computer at any time.
If you have a problem with the privacy policy, please contact us at support@thclight.com or call us at +852-95725372